Frequently asked questions (FAQ)

From the how’s and why’s to the when’s and where’s, this is your go-to page for everything related to Cowboy Legacy. Explore answers about our products, services, sustainability initiatives, and more!

  • Does Cowboy Legacy have a physical store?

Currently, Cowboy Legacy By Wild West Island operates exclusively online. This allows us to focus on bringing you high-quality western wear at affordable prices, without the overhead costs of a physical store. By being online-only, we’re able to deliver directly to your doorstep, no matter where you are.

  • Where does Cowboy Legacy source its products from?

At Cowboy Legacy By Wild West Island, we source our products from trusted suppliers all around the world to bring you the finest quality western wear. Our carefully selected partners specialize in crafting authentic cowboy boots, hats, and apparel that embody the spirit of the Wild West. By sourcing globally, we ensure access to diverse styles, high-quality materials, and affordable prices for our customers.

  • What is the Use-and-Return Program?

Use-and-Return Program ♻️
Our green initiative lets you return unused or slightly used cowboy boots purchased from us within 30 days. Test them out, and if they’re not the perfect fit, return them hassle-free! Together, we’re reducing waste and promoting sustainability.

  • Does Cowboy legacy have social pages?

Yes! Cowboy Legacy By Wild West Island is active on social media. Follow us for updates, style inspiration, and exclusive offers:

Stay connected and be part of the Cowboy Legacy community!

  • Why do my Cowboy Legacy boots fit so tight when i wear them initially?

It’s perfectly normal for cowboy boots to feel snug when you first wear them. Cowboy Legacy boots are designed with high-quality materials that mold to your feet over time. The initial tightness ensures a proper fit as the leather stretches and conforms with regular use, providing long-lasting comfort and support.

Pro Tip: Wear your boots with thick socks and walk around in them for short periods to speed up the break-in process. If you have concerns about sizing, feel free to reach out to us for guidance!

  • How to clean your Cowboy Legacy Boots at home with 0 cost?

At Cowboy Legacy, we’re all about affordability—even when it comes to caring for your boots! Here’s a simple, cost-free method to keep your boots looking great:

  1. Remove Dust: Take a dry cloth and gently wipe away dust and loose dirt from the surface of your boots.
  2. Cleanse with a Damp Cloth: Dampen a cloth with water (not soaking wet) and use it to brush off any remaining dirt and grime.
  3. Shine with Petroleum Jelly: Apply a small amount of petroleum jelly (like Vaseline) to the boots and rub it in gently. This helps restore shine and protects the leather.
  4. Final Touch for Long-Term Care: After applying Vaseline, gently rub your boots with a dry cloth to remove any excess and to prevent dust from sticking to the surface.

Now your boots are clean, polished, and ready to take on the day—just like you!

  • How does Cowboy Legacy have such low prices?

At Cowboy Legacy By Wild West Island, we’re committed to making western wear accessible to everyone. Here’s how we keep our prices affordable:

  1. Online-Only Model: By operating exclusively online, we avoid the high costs of maintaining physical stores, passing those savings directly to you.
  2. Global Sourcing: We source our products from trusted suppliers worldwide, ensuring quality at competitive prices.
  3. Efficient Operations: With streamlined logistics and minimal overhead, we prioritize affordability without compromising on style or quality.

Our mission is simple: providing authentic western apparel that fits your budget and your lifestyle.

  • How Long Does Delivery Usually Take?

Delivery typically takes 7–14 business days, depending on your location. Once your order is shipped, you’ll receive a tracking link to monitor your package’s journey in real-time through our website.

CLICK HERE

Rest assured, we’re here to ensure your order reaches you as smoothly and quickly as possible!